Call Center Success The Sandler Way

Designing and running a profitable inside sales call center

Empower your team to accomplish critical business goals

4.5/5 Stars from SmallBizTrends.com: "Call Center Success: The Sandler Way" is a guide to transforming your call center sales from normal to successfully profitable by combining a hugely successful sales approach (Sandler selling method) with a new vision of what call center sales could be. If your call center sales staff could use a little more drive, author Tom Niesen shows how this can be done with immediate practical steps that will transform your office starting today." Click here to read the full review

Buy the Book

The book answers important questions you may currently struggle with:

How do we get the people we call to want to stay on the line with us?
How do we connect during the critical opening seconds?
How do we keep them on the line and turn that call into profit?

Get a sneak preview... download a free sample chapter!

Learn how a successful call center can turn your current "shoppers" into buying "customers"

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The How to Succeed Podcast

You will learn how to get to the top and stay there as we explore:

Why Attitude is important to long-term success
How Behavior affects your chances of success
How to improve your Technique for greater success
How Tom defines success and his favorite Sandler rule

The How to Succeed Podcast is a public and free podcast from Sandler Training.

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About the Author

TOM NIESEN is the CEO and founder of Acuity Systems, Inc., a Sandler Training center located in Dallas, Texas. Tom works with business owners to create a strategy to improve their sales force, increase revenue, and develop a company culture of accountability.