Call Center Success The Sandler Way
Designing and running a profitable inside sales call center
The book answers important questions you may currently struggle with:
How do we get the people we call to want to stay on the line with us?
How do we connect during the critical opening seconds?
How do we keep them on the line and turn that call into profit?
Get a sneak preview... download a free sample chapter!
Learn how a successful call center can turn your current "shoppers" into buying "customers"
Want to learn more from Tom?
The How to Succeed Podcast
You will learn how to get to the top and stay there as we explore:
- Why Attitude is important to long-term success
- How Behavior affects your chances of success
- How to improve your Technique for greater success
- How Tom defines success and his favorite Sandler rule
The How to Succeed Podcast is a public and free podcast from Sandler Training.
About the Author
TOM NIESEN is the CEO and founder of Acuity Systems, Inc., a Sandler Training center located in Dallas, Texas. Tom works with business owners to create a strategy to improve their sales force, increase revenue, and develop a company culture of accountability.